Privacy Policy

At Gumtree Fencing & Renovations, we are committed to protecting your privacy while delivering quality fencing and renovation services through our online platform. This privacy policy outlines how we collect, use, and safeguard your personal information in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and Australian privacy principles.

Information We Collect

We collect personal information that you voluntarily provide when you use our services, contact us, or interact with our website. This may include:

• Name and contact details (such as phone number, email address, and postal address)
• Project details and requirements related to fencing, renovations, or other services
• Payment information relevant to transactions or quotes
• Communication records, including emails and phone call notes
• Technical information collected automatically when you visit our platform, such as IP address, browser type, and usage data

How We Use Your Information

Your information is used to:

• Provide, manage, and improve our construction and trade services
• Respond to your inquiries and requests
• Manage bookings, quotes, and service delivery
• Send important updates about your projects or our services
• Comply with legal and regulatory obligations
• Analyze and enhance the performance of our online platform

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share information with:

• Trusted contractors and suppliers involved in fulfilling your service requests
• Service providers who assist with IT, payment processing, or communications, under strict confidentiality agreements
• Legal authorities if required by law or to protect our rights or property

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal or contractual obligations
• Withdraw consent where processing is based on consent
• Object to or restrict certain types of processing

To exercise these rights or for any privacy-related inquiries, you may contact us via postal mail at:

Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking Technologies

Our online platform may use cookies and similar technologies to enhance your user experience and gather analytics. You can manage your cookie preferences through your browser settings.

International Transfers

If your data is transferred outside Australia, we ensure it is protected by adequate safeguards consistent with applicable privacy laws.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our online platform.

Contact Us

If you have any questions about this privacy policy or how your data is handled, please reach out to us at our physical address provided above.